About
Built by an event operator who understands the stage, the gate, and everything in between
VenueVault was founded by Robert "Bobby" Paugh — a festival operator, marketing and technology agency owner, and longtime touring musician.
Real festival experience. Better ticketing technology.
Connect with Bobby on LinkedIn
About the Founder
VenueVault was founded by Robert "Bobby" Paugh, a festival operator, agency owner, and touring musician with firsthand experience on every side of the live event business.
Through his work with the Braun Brothers Reunion, Bobby has helped manage ticketing, marketing, customer communication, and on-site operations for an established multi-day music festival serving thousands of attendees.
He is also the founder of Americreative, a marketing and technology agency that helps businesses build websites, manage customer data, automate communication, improve marketing, and create systems that make their operations easier to run.
His years as a touring musician provide another perspective. He understands how ticketing decisions affect artists, venues, promoters, staff, and fans.
After years of working with events, businesses, artists, and ticket buyers, Bobby saw the same problem repeatedly: event organizers were giving up too much revenue, customer data, and control to their ticketing providers.
VenueVault was built to give that control back.
Real-world experience
Across the systems events actually run on
- Festival operations
- Event ticketing
- Digital marketing
- Customer communication
- On-site event operations
- Website and software development
- CRM and marketing automation
- Touring and live performance
Why VenueVault exists
Built from real events, not a theory about them
VenueVault was not created from a theoretical idea about how events should work. It was built from firsthand experience managing ticketing, marketing, customer communication, and on-site festival operations.
That experience shaped a platform focused on what event organizers actually need: control of their revenue, ownership of their customer data, faster payouts, simple operations, and fewer unnecessary fees.
How it works
VenueVault runs on Stripe.
- Money goes directly to your account
- You see every transaction
- You get paid in 1 to 2 days
No one holds your money.
The model
Flat monthly pricing. No per-ticket fees.
- VenueVault takes 0% of your ticket sales
- You own your customer data
- You control your brand and checkout
This is not a marketplace.
It's your system.
You keep the money, the data, and the control.